Privacy Policy

Information We Collect

We collect information you provide when you contact us or request services, such as your name, phone number, email address, and details about care needs. We may also collect information you submit through forms, including health-related details that you choose to share.

We automatically collect limited technical data such as IP address, browser type, pages visited, and referring URLs to help us understand website usage.

How We Use Information

• Provide, coordinate, and improve services.
• Respond to inquiries and schedule care.
• Send administrative updates and care-related communications.
• Maintain security, prevent fraud, and comply with legal obligations.

Cookies and Analytics

We use cookies and analytics tools to understand website traffic and improve user experience. You can control cookies through your browser settings, though some features may not function as intended.

SMS Communications

Data Collection: We will collect your name, E mail address, mailing address, and mobile phone number when you sign up for SMS updates. The information will be collected via the website contact form, email, rental agreement, or third-party reservation systems.

• Data Usage: We use your data solely for sending Informational.
• Data Security: We protect your data with secure storage measures to prevent unauthorized access.
• Data Retention: We retain your information if you are subscribed to our SMS service. You may request deletion at any time.
• MESSAGE AND DATA RATES MAY APPLY. Your mobile carrier may charge fees for sending or receiving text messages, especially if you do not have an unlimited texting or data plan.
• Messages are recurring, and message frequency varies.
• Contact NTG Systems, LLC/ GentlePath Home Healthcare at (832) 400-6529 or info@gentlepathtx.com for HELP or to STOP receiving messages.
• Opt-Out: You can opt out of the SMS list at any time by texting, emailing, or replying STOP or UNSUBSCRIBE to info@gentlepathtx.com or (832) 400-6529. After unsubscribing, you will receive a final SMS to confirm you have unsubscribed and we will remove your number from our list within 24 hours.
• You can send HELP for additional assistance, and you will receive a text including our Phone number, email and website. We are here to help you.

Non-Sharing Clause: We do not share your data with third parties for marketing purposes. NTG Systems, LLC/ GentlePath Home Healthcare, will not sell, rent, or share the collected mobile numbers.

How We Share Information

We may share information with service providers who support our operations (such as communications or scheduling tools) and who are required to protect the data. We may also share information if required by law or to protect the rights, safety, and security of GentlePath, our clients, or others. We do not sell personal information.

Data Security

We take reasonable administrative, technical, and physical safeguards to protect personal information from unauthorized access, use, or disclosure. No system can be guaranteed 100% secure.

Healthcare Privacy Considerations

GentlePath provides healthcare services, and we are mindful of privacy obligations applicable to healthcare information. When applicable, we handle client information with care and in accordance with relevant legal requirements. This website is not intended for emergency communications.

Your Choices and Rights

• You may request access to or correction of your personal information.
• You may opt out of non-essential communications at any time.
• You can disable cookies through your browser settings.

Data Retention

We retain personal information only as long as needed for legitimate business purposes, legal requirements, or to provide services.

Contact Us

If you have questions about this Privacy Policy or our privacy practices, contact us at info@gentlepathtx.com or call (832) 400-6529.

GentlePath Home Healthcare
Phone: (832) 400-6529
Email: info@gentlepathtx.com